Contact Us
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Get in Touch
Have questions about our vanilla products or services? We're here to help! Reach out to us through any of the channels below.
Head Office
Jl. Industri Raya No. 123 Kawasan Industri Pulogadung Jakarta Timur 13920, Indonesia
Phone
+62 21 4601 2345
info@persatuone.com
+62 812 3456 7890
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 1:00 PM Sunday: Closed
Regional Offices
Surabaya Office
Jl. Raya Gubeng No. 45, Surabaya 60281
+62 31 3821 4567
Medan Office
Jl. Sisingamangaraja No. 78, Medan 20217
+62 61 7834 5678
Makassar Office
Jl. Sultan Alauddin No. 92, Makassar 90221
+62 411 8765 432
Find Us
Visit our headquarters in Jakarta
Frequently Asked Questions
Common questions about our products and services
What is the minimum order quantity?
Our minimum order quantities vary by product. For vanilla beans, the minimum is typically 50kg per order. For vanilla extract and powder, it's 25kg. Contact us for specific product requirements.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination. Contact our sales team for detailed shipping information.
What certifications do your products have?
Our products are certified with ISO 9001, HACCP, Organic (USDA and EU), Fair Trade, and Rainforest Alliance certifications. Specific certifications vary by product.
Can you provide product samples?
Yes, we offer product samples for qualified buyers. Sample costs and shipping fees may apply. Contact us with your specific requirements.